The video pages were produced with Freeway Pro.

Here's the response I got from FW support:

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px} span.s1 {text-decoration: underline ; color: #144fae}

Hi John

There seems to be an issue at the moment with the way that Firefox 4 (and to a certain extent Chrome) handles QuickTime movies. If you go to the test page on our site at <http://users.softpress.com/keith/firefox4test/> you'll see that it is very erratic in what it shows and how it plays - but note that you may need to wait a while in between clicking on Firefox 4's Refresh button to see that the results change from one refresh to the next.

Freeway is certainly publishing the code correctly, so this is does not appear to be a Freeway issue - though we would like to get to the source of the problem so we can advise customers on the best options to fix things. If you Google for “firefox4 quicktime movie problem” (without the quotes) you will see that this is not a problem specific to Freeway users.

Leopard users report that Firefox 4 displays and plays QT movies fine, but Snow Leopard seems to have problems. This may be due to the way that QuickTime and Firefox 4 play together, as Leopard and Snow Leopard use slightly different versions of QuickTime.

You should, however, be aware that non-Mac users will always need to download the QuickTime plug-in (which many PC users are reluctant to do, and some may not be allowed to by their IT department) for them to be able to see the movies play. The only truly universal method for offering video content on a web page is to use Flash .flv files and then use the FLV Player Action so that iPhone/iPad users will see an alternative (non-Flash) movie which is created by the Action. See the movie tutorial at <http://www.softpress.com/support/tutorials> (Episode 14) for details of how to set this up.

As soon as we find a workaround for the problems with Firefox 4 and Chrome, we will put up an article on our KnowledgeBase at <http://www.softpress.com/kb/>. It might be that Firefox and Chrome will release a new update soon to fix the problem, in which case we will tell you which version you need to download an install.

Best regards

So it appears that the html coding is correct but that the new version of FF for the Mac and Chrome don't handle the code properly.

John